amelia
A Proven PSS for Modern Airlines
Trusted by 65+ airlines globally, amelia delivers modern airline retailing,
global distribution, and flexible ticketed, ticketless, and hybrid PSS solutions for airlines.
Trusted by 65+ Airlines Worldwide
InteliSys Aviation supports more than 65 airlines globally with its amelia Passenger Service System, enabling carriers to manage reservations, retailing, and distribution across direct and indirect channels. From regional operators to hybrid and leisure carriers, airlines rely on InteliSys’ amelia platform to power their commercial operations and expand their global reach.
Including airlines across Europe, Asia-Pacific, the Americas, the Middle East, Africa and beyond.
A Leading Passenger Service System for Airlines
InteliSys Aviation provides a fully integrated Passenger Service System (PSS) designed to support airline reservations, inventory management, airline retailing, and global distribution. The amelia platform enables airlines to distribute through Global Distribution Systems (GDS), establish interline and codeshare partnerships, and direct connect to online travel agencies (OTAs).
The amelia platform enables airlines to:
• Distribute through Global Distribution Systems (GDS)
• Establish interline and codeshare partnerships
• Connect directly to online travel agencies (OTAs) and aggregators
The First-Class InteliSys Experience – Built on a Proven PSS
Beyond delivering leading airline technology solutions, our commitment to a first-class customer experience ensures your airline’s comfort and success through unparalleled support and partnership.
24/7 Access to Solutions, Not Just Support
24/7 direct access to engineers, developers, and leadership teams empowered to resolve issues, not just escalate them.
Rapid Customer-Driven Innovation
8 major software releases annually delivering 200+ new features driven by airline feedback and innovation.
Seamless Implementation & Onboarding
We work hand-in-hand with your team to ensure a smooth transition, rapid training, and full adoption from day one.
Comprehensive Airline Distribution Capabilities
Full support for e-ticketed, ticketless, and hybrid distribution models, enabling flexibility across GDS and non-GDS channels.
amelia supports bilateral interline agreements and both marketing and operating codeshare arrangements, giving your airline access to a broader network without building it alone. The full ticket lifecycle on interline and codeshare bookings- including voluntary changes, involuntary reprotection, exchanges, and refunds can easily be managed.
Seamless through check-in and baggage handling with partner airlines.
Direct integrations with online travel agencies and metasearch platforms to expand reach and visibility.
Fully customized, market-leading digital interfaces designed to enhance the passenger experience and drive seamless engagement across web and mobile channels.
amelia delivers end-to-end airline distribution across every sales channel your airline needs — including direct bookings through your IBE, mobile app, call centre, travel agent portal, and corporate portal, alongside indirect distribution through GDS connectivity, NDC, and 500+ connected OTAs and metasearch platforms such as Google Flights and Skyscanner. From a single platform, your commercial teams maintain full control over inventory, fares, ancillaries, and distribution rules consistently across all channels.
amelia DCS manages the complete departure control process from check-in through boarding, supporting web, mobile, and airport agent workflows across CUTE and CUPPS-certified environments. Airlines benefit from full IATA messaging, APIS compliance, interline through check-in and baggage handling, and seamless third-party ground handler connectivity — while empowering airport agents to drive additional revenue through real-time ancillary sales directly at the airport.
Who Is
At InteliSys Aviation, we believe our airline customers are more than just clients — they’re long-term partners. Since 1987, we’ve supported airlines of all types and business models worldwide, including start-ups, ULCCs, LCCs, full-service, regional, hybrid, and cargo airlines, delivering the technology, innovation, and operational support needed to help them grow and succeed.
We offer best-in-class, 100% cloud-based airline Passenger Service Systems (PSS) and reservation solutions, supporting airline reservations, airline retailing, and global distribution. Through the amelia platform, airlines can distribute across GDS, establish interline and codeshare partnerships, and connect to OTAs and aggregators.
Our dedicated team of industry experts works closely with you to ensure you get the most out of your amelia systems –helping your airline maximize revenue, streamline operations, and deliver a first-class passenger experience.
As your trusted technology partner, we’re committed to supporting your success every step of the way, today and beyond.
Built for Modern Airline Retailing
amelia was architected from day one without the ticketing complexity that defines most legacy PSS platforms. Fully ticketless at its core, amelia gives airlines the flexibility to operate lean and direct, while still supporting e-ticketing and hybrid models for GDS and interline environments. As an IATA NDC v24.3 certified platform, amelia is built for modern airline retailing, enabling rich, attribute-based offer distribution across NDC channels, 500+ OTA and aggregator partners, and direct digital storefronts. Built around the IATA Offer and Order framework, amelia positions your airline at the forefront of the industry’s shift away from legacy PNR-and-coupon retailing toward intelligent, order-based commerce — delivering more personalized offers, stronger ancillary revenue opportunities, and a simpler retailing experience for both passengers and staff.
ISO27001 Certified
World’s Best PSS Provider
IATA NDC Certified
Our Fully Customized
Airline Software
Achievements
Million passengers moved annually
Growth for all airlines on the amelia system the last two years in a row
New features added every year
Start-up airlines that InteliSys Aviation has helped to go live over the years
Why Do Airlines
Love amelia?
powerful & efficient
Used by airlines with under 25 thousand to over 25 million passengers/year
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secure & dependable
Fully cloud-hosted and boasts greater than 99.99% system uptime
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leading edge
More than 100 system features are added every year
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agile & adaptable
Custom features developed quickly for airline's evolving needs
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Recognized by IATA for Airline Retailing Maturity
InteliSys Aviation is officially recognized by IATA's ARM index for ameliaRES compliance with Enhanced and Simplified Distribution standards
You Might Be Wondering…
At InteliSys, we put our airline clients first. We do not just provide your airline with software. Our entire team is dedicated to the success and growth of each of our airline clients, acting as their aviation partners and always looking out for their best interests. Customers are the most important part of our business and we work hard each day to validate their decision to invest their time, money and resources in our software.
We understand that changing airline systems can seem daunting, but at InteliSys it is a completely different experience. If your airline is looking to switch PSS providers, we understand that process intimately. In the past year, we have successfully migrated more than five airlines, ranging in sizes and using a variety of business models. If you are looking for additional functionality, to build a custom system that better fits your needs and budget, or are looking for something that you can implement quickly and is easy for your airline team to use- then amelia is the right fit for you.
We are here to support your airline every step of the way. After providing on-site amelia training with our system experts, we offer many channels to help support you and your team: 24/7/365 access to our team for immediate support via online channels and phone, a helpdesk line, an online amelia learning platform, access to a compilation of tutorials and support documentation, customer support handbooks, direct access to all members of your account team and more. We will always treat your airline business like it is our own and be there to guide and support you if ever a problem should arise.
With amelia, the sky really is the limit for your sales potential. We work hand in hand with our airlines to ensure that they are maximizing their sales potential and not leaving any revenue on the table. We help airlines to increase their brand visibility and sell at a global level across more channels and networks. The robust amelia sales ecosystem maximizes your direct sales channels through IBE, mobile and call centre systems as well as a dedicated web portal for travel agencies and corporate clients. Indirect sales are boosted through our preferred OTA agreements that we pass on to our airline clients. We also offer GDS bookings on your airline’s own ticket stock on all major GDSs and/or outsourced partner ticket stock, so you can fill more seats for less.
How our customers talk about us. We care and they can feel it.
Our Successful Clients
Here’s What Our Airline Partners Are Saying About Us
“We value our partnership with InteliSys and their shared interests in the success of Flair. They have gone above and beyond, consistently demonstrating their desire to help Flair achieve our business goals, even when that requires additional development efforts from their team.”
Chief Digital Officer , Flair Airlines
“Change management in any business is hard, especially when transferring a business-critical system like airline reservations. The follow-up support after the Go-Live has been very good with an on-site visit being made available when requested. We look forward to a long and strong business relationship with InteliSys.”
Supportive System Switch
CEO, SkyTrans
“VietJet had very tight constraints on our startup and InteliSys were able to have VietJet fully operational with a passenger reservation management system in the short time available. InteliSys was able to deliver the necessary additional functions that have allowed VietJet to quickly capture a large share of the Vietnam air travel market.”
Quickly Implemented Solution
Director ICT, VietJet Air
“We chose amelia as our host for our cargo and reservation system solutions. Some of the key development features we had been working towards and needed to have addressed: interline capability, mobile and web check-in, automated DCS for all airports, corporate client website, improved security, reliability and connectivity.”
Flexible Functionality
Customer Service Manager, PAL Airlines
“Within 45 days of amelia implementation, 20% of our reservations were made through the web. This significantly reduced workload in our call centre while improving customer satisfaction in the reservation process. In addition, amelia has helped increase our load factors by 25%, which helps the system pay for itself.”
Reduced Workload, Increased Sales
CEO, Vieques Air Link
Contact Our Team
If you are looking for a partner, team and system to work alongside your airline- we would love to talk to you.
Email us here to learn more about our airline solutions
Current customers: support@intelisysaviation.com
Major Offices
Canada: 22 King Street, Floor 4, Saint John, NB E2L 1G3
Vietnam: Hado Airport Building, Suite 804, 02 Hong Ha, Ward 2, Tan Binh District, Ho Chi Minh City, 700000
Phone
+1-506-643-6600
